Enabling DKIM signing for your domains can help you keep your email content intact throughout the delivery process, barring threat actors from accessing and altering your emails. This helps preserve your identity and eradicate spam and phishing attacks. 

Creating DKIM Record for Zuora

1. To enable DKIM for your custom domains, Zuora will require you to add the three CNAME records on your DNS. You will need to contact Zuora support to get the records.
2. If DKIM validation fails, an email will be sent to you from workflow@zuora.com with the CNAME records to be added on your DNS

Alternatively, if you are using your own servers to send emails instead of Zuora, you can generate your DKIM key pair using our free DKIM record generator tool.  

Publishing your DKIM public key for Zuora

After you get the CNAME records from Zuora support

1. Login to your DNS provider’s management console as the admin
2. Navigate to the DNS records section 
3. Create a TXT or CNAME record depending on the type of DKIM record provided to you
4. Copy and paste the hostname and value
5. Save changes to your record and wait for 48-72 hours for your DNS to process these changes  

Lookup and validate the published DKIM DNS record using our free DKIM record lookup tool. Enable DMARC for your domains to protect against spoofing. Sign up for a DMARC trial today!