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How to Set Up DKIM for FormAssembly?


Enabling DKIM signing for your domains can help you keep your email content intact throughout the delivery process, barring threat actors from accessing and altering your emails. This helps preserve your identity and eradicate spam and phishing attacks. 

Creating DKIM Record for FormAssembly

Contact your FormAssembly support team to get your DKIM keys and enable DKIM authentication for your domains. FormAssembly’s support will hand you over a DKIM key pair that will contain: 

  1. A DKIM public key: to be published in your public-facing DNS
  2. A DKIM private key: used by FormAssembly to sign your outgoing emails, that is to be uploaded on their web server

Alternatively, if you are using your own servers to send emails instead of FormAssembly’s, you can generate your DKIM key pair using our free DKIM record generator tool.


Publishing your DKIM public key for NewZapp

DKIM can be set up for Enterprise Cloud and Compliance Cloud accounts.

Please reach out to Support if you would like to have DKIM set up for your instance. The setup process may require 1-2 days to complete. With your support request, you will need to provide your EC/CC instance URL, the email domain for which you are requesting DKIM setup as well as the DKIM selector name (which must be a single alphanumeric string ex: mydkim1, no special characters) that you would like to use.

When setting up DKIM, it is recommended that you review the following FormAssembly Admin Dashboard settings:

  • Admin Dashboard | Settings | General (Administrator) - Support Email and Bounce Email
  • Admin Dashboard | Settings | Miscellaneous (Notification Settings) - Default Notification Email and Default Notification Sender

Lookup and validate the published DKIM DNS record using our free DKIM record lookup toolEnable DMARC for your domains to protect against spoofing. Sign up for a DMARC trial today! 

PowerDMARC is the author of this solution article.

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