Enabling DKIM signing for your domains can help you keep your email content intact throughout the delivery process, barring threat actors from accessing and altering your emails.
Activating DKIM for UserVoice
To set up DKIM in UserVoice, follow the steps below:
- Navigate to General Settings > Email Communications.
- In the DKIM section, click “Configure”
Note: The default domain is uservoice.yourdomain.com. However, you may enter a new subdomain on a domain you own for sending DKIM authorized emails. UserVoice highly recommends that you use a domain that doesn’t already have a DKIM record published for it.
- Once you submit your domain, UserVoice returns your DKIM and SPF records. Copy each key and value and enter them into your DNS.
Publishing your DKIM public key for UserVoice
After you get your public key from UserVoice:
- Login to your DNS provider’s management console as the admin
- Navigate to the DNS records section
- Create a TXT or CNAME record depending on the type of DKIM record provided to you
- Copy and paste the hostname and value, you can keep TTL as 1 hour
- Save changes to your record and wait for 48-72 hours for your DNS to process these changes