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How to Set Up DKIM for Groove HQ?

DKIM allows the receiver to check that an email claimed to have come from a specific domain was indeed authorized by the owner of that domain. It is based on public-key cryptography, using the domain's private key to sign the header and the message itself, and can be authenticated using a digital signature. 

Locating DKIM records for Groove HQ

  • Login to your Groove HQ account and click the cog on the left-hand side menu bar to display Settings. Click on Settings.
  • On your Settings tab, scroll down to the Conversations section
  • Find Mailboxes under Conversations and select the mailbox for which you want to find your CNAME  records
  • Once selected you would be redirected to the mailbox configuration page where you can find your CNAME records


NoteShown above is are example CNAME records, please replace them with ones you find for your own mailbox. 

Adding Groove HQ DKIM records to your DNS

  • Access your DNS management console
  • Create 3 CNAME records pointing to your Groove host and add them individually 

Record type: CNAME 

Host: Copy-paste the value under the “Host” fields for respective records as given on your mailbox configuration page. 

Points to: The Groove SMTP server addresses mentioned under the “Value” fields for respective records as given on your mailbox configuration page. 

  • Save changes to your record and wait for 48-72 hours for your DNS to process these changes 

Lookup and validate the published DKIM DNS record using our free DKIM record lookup toolEnable DMARC for your domains to protect against spoofing. Sign up for a DMARC trial today!

PowerDMARC is the author of this solution article.

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