DKIM) is a way to verify that an email message is genuine and has not been tampered with. When a message passes the DKIM check, recipients can be certain that the message did indeed come from you, and that it has not been altered in any way since it left your server.

In this document we will take you through the DKIM setup procedure for Jira Cloud / Atlassian:

Creating a DKIM record for Jira Cloud / Atlassian

Here’s how you can enable DKIM signing for Jira Cloud: 

• Login to your DNS management console 

• Navigate to your DNS records section

• Jira Cloud requires you to publish the following CNAME records in your DNS: 

s1._domainkey    IN    CNAME    s1._domainkey.atlassian.net.

s2._domainkey    IN    CNAME    s2._domainkey.atlassian.net.

(s1 and s2 stands for your DKIM selectors) 

You can look up and validate your DKIM record by using our free DKIM record lookup tool to ensure your record is devoid of errors. Enable DMARC for your domains to protect against impersonation: start a DMARC trial today!