SPF records are used by your mail server to tell recipients' servers whether they should accept or reject mail coming from your domain based on the sender’s identity and authorization. Jive recommends that you activate SPF for your domains.
Creating SPF record for Jive
Here are the steps to set up SPF for Jive :
- Login to your DNS management console
- Navigate to Tools & Settings > DNS Template
- You need to edit the DNS TXT record related to SPF
- Jive uses the following IPs and includes in their SPF record:
If you’re from the US:
ip4:204.93.64.116 ip4:204.93.64.117 ip4:192.250.208.112 ip4:192.250.208.113 include:sendgrid.net
If you’re from the EU:
ip4:204.93.80.116 ip4:204.93.80.117 ip4:204.93.95.57 include:sendgrid.net
If you don’t have an existing record, add a new one as shown in the example below:
mydomain.com TXT v=spf1 ip4:204.93.64.116 ip4:204.93.64.117 ip4:192.250.208.112 ip4:192.250.208.113 include:sendgrid.net -all
- Publish this record in your DNS records section for your respective domain.
Note: If you don’t have an SPF record previously for your domain, simply publish the above-mentioned record to enable SPF for outgoing emails using Jive. If you do have an existing SPF record in your DNS, you need to modify it to include Jive, as shown below:
Previous SPF record: v=spf1 include:spf.domain.com -all
Modified SPF record: v=spf1 include:spf.domain.com ip4:204.93.64.116 ip4:204.93.64.117 ip4:192.250.208.112 ip4:192.250.208.113 include:sendgrid.net -all
- Save changes
- Wait for 72 hours to allow your DNS to process the changes
Finally, you can look up your record using our SPF record lookup tool, and enable DMARC for your domains: take a DMARC trial.
