To ensure that Zoho is authorized to send emails on your behalf, you need to add _zoho.com_ in your SPF record. SPF is a DNS-based filtering mechanism, more aptly known as an email authentication standard that mail gateways use to identify legitimate mail servers.
Steps to Setup SPF for Zoho Mail
Open your DNS registrar’s account
Navigate to the domain for which you want to modify/add your SPF record
If you already have an SPF record for that domain:
In case you are using Zoho Campaign,
Add the following include mechanism to your pre-existing SPF record:
include:zcsend.net
In case you are using Zoho Mail,
Add the following include mechanism to your pre-existing SPF record:
include:spf.zoho.eu or, include:zoho.in
Kindly consult with Zoho support in order to have better clarity on which include statement you should add for Zoho. Your modified SPF record will look something like this:
v=spf1 include:_spf.google.com include:zoho.in -all
Note: Make sure you have only one SPF record configured for your domain, and you are adding IP and include mechanisms for third-party email services and applications into the same SPF record. If you publish multiple SPF records in your DNS, SPF will be invalidated.
If you don’t have an SPF record for your domain, simply add a TXT record with the value:
v=spf1 include:zoho.in -all
Finally, lookup and validate your SPF record with our free SPF record lookup tool, to ensure your SPF record is error-free and valid.
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