SPF is used to reduce spam by stopping your server from sending out spam emails impersonating other companies. This allows you to prevent external senders from using your domain to send spam without permission, and lets recipients trust your messages.
Enabling SPF for UserVoice
To set up SPF in UserVoice, follow the steps below:
- Navigate to General Settings > Email Communications.
- In the DKIM section, click “Configure”
Note: The default domain is uservoice.yourdomain.com. However, you may enter a new subdomain on a domain you own for sending authenticated emails. UserVoice highly recommends that you use a domain that doesn’t already have an SPF record published for it.
- Once you submit your domain, UserVoice returns your DKIM and SPF records. Copy each key and value and enter them into your DNS.
- Publish your SPF record in your DNS records section for your respective domain.
Note: If you don’t have an SPF record previously for your domain, simply publish the above-mentioned record to enable SPF for outgoing emails using UserVoice. If you do have an existing SPF record in your DNS, you need to modify it to include UserVoice.
- Save changes
- Wait for 72 hours to allow your DNS to process the changes