SPF is an email authentication method that increases the deliverability of your email. This is done by adding an SPF record in your DNS to allow Agile CRM to send emails on your behalf. To enable SPF for Agile CRM follow these steps:
Log in to your Agile CRM account.
Navigate to Admin Settings > Analytics.
Scroll down to Email(SPF and DKIM) settings.
Enter the name of the domain for which you want to create an SPF record
Note: The domain name.domain.com is used as an example. Please replace it with your own domain name.
Copy the SPF record to your clipboard.
Now that the SPF record has been generated, you have to publish the record through your DNS
Here are the steps to set up SPF for Agile CRM :
Login to your DNS management console
Navigate to Tools & Settings > DNS Template
You need to edit the DNS TXT record related to SPF
An SPF TXT record for Agile CRM will have the following syntax:
mydomain.com TXT v=spf1 include:sendgrid.net ~all
Publish this record in your DNS records section for your respective domain.
Note: If you don’t have an SPF record previously for your domain, simply publish the above-mentioned record to enable SPF for outgoing emails using Agile CRM. If you do have an existing SPF record in your DNS, you need to modify it to include Agile CRM, as shown below:
Previous SPF record: v=spf1 mx -all
Modified SPF record: v=spf1 mx include:sendgrid.net ~all
Click on Verify button in Agile CRM
Wait for 24-48 hours to allow your DNS to process the changes