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Alerts & Monitoring: Proactive Domain Oversight for MSSPs

What Are Alerts & AI?

Alerts & AI is a feature in the PowerDMARC platform designed to help Managed Security Service Providers (MSSPs) monitor and manage the health of their client domains. It delivers real-time alerts, automated reports, and flexible notification configuration, helping MSSPs swiftly detect and respond to authentication issues like SPF, DKIM, DMARC, MTA-STS, and BIMI misconfigurations, enabling continuous protection for client domains.

Why Use Alerts & AI?

Managing multiple domains across multiple clients can be complex. Alerts & AI simplifies this process by:

  • Offering a centralized dashboard for DNS alerts

  • Enabling filtering by service and priority

  • Automating instant and scheduled notifications

  • Supporting integrations with email, Slack, Discord, and custom webhooks

Feature Highlights

Domain Health Status Overview

The Domain Health Status tab gives MSSPs full visibility into domain-level issues. You can:

  • View alerts grouped by account namedomain, and authentication service

  • Identify alerts with High or Low importance labels

  • Filter by service type (SPF, DKIM, DMARC, etc.)

  • Select custom date ranges for alert analysis

  • Export alerts in CSV format for documentation and reporting

Each alert is clearly categorized, making it easier to identify and prioritize issues that may affect email deliverability or domain security.

Use Case: Proactive Email Authentication Monitoring

For MSSPs managing a large portfolio of customer domains, Alerts & AI helps you:

  • Detect SPF and DKIM errors before they impact email delivery

  • Monitor for sudden changes or issues in DMARC enforcement

  • Stay ahead of authentication gaps that could lead to spoofing or phishing

Getting Started

To begin using Alerts & AI:

  1. Log in to your MSSP dashboard on PowerDMARC

  2. Go to Administration > Alerts Configuration to set up your first notification group

  3. Assign that configuration under Alerts & AI > Configurations

  4. Start receiving automated alerts and reports based on the domains you manage

You can click on the link below to follow detailed instructions for configuration.

MSSP-alerts-configuration-guide

Conclusion

PowerDMARC’s Alerts & AI feature is an essential tool for MSSPs seeking proactive visibility into domain authentication health. With real-time alerting, customizable configurations, and seamless integration with webhooks, you can safeguard your clients’ domains while streamlining your operational workload.

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PowerDMARC is the author of this solution article.

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