This guide will walk you through the steps on how to assign specific role types to different admins under your account. Admin access roles help you structure your team access to different features within the platform as per their need basis. It reduces the risk of excessive permissions and follows the approach of on need basis access only.
As the MSSP Owner / MSSP Admin, you can add other MSSP Admins to add your tenant. The initial steps are mentioned below:
Within your MSSP admin panel, head over to Administration
Select Admin Management
You’ll find the Create button on the top right corner of the screen
Fill in the required information and then you’ll notice the Role Section
Here you’ll be able to specify the role of the new Admin
Once everything is filled out, navigate to the end of the page and click on Save.
Adding Customer End Users
As an MSSP admin, you can add users to existing Customer accounts and assign a role by following these steps:
Within your MSSP admin panel, head over to Customer Management
Click on the “Create Account” button on the top right corner
Navigate to the “Existing Account” tab and select the Customer Account
Fill in the user details and select the “User Role”
Navigate to the end of the page and click on Save.
